About Us:
The Canopy by Hilton is a lifestyle brand hotel known for exceptional guest experiences and high standards of service. Our in-house restaurant The Strand offers a modern, relaxed vibe, and attentive hospitality. We are seeking a dedicated and experienced Front of House Manager to lead our restaurant team and uphold the standards our guests have come to expect.
Job Summary:
As Front of House Manager, you will be the face of our restaurant. You’ll lead by example, ensuring smooth day-to-day operations, providing excellent service to guests, and managing and motivating your team. This role requires strong leadership, attention to detail, and a passion for creating memorable guest experiences.
Key Responsibilities:
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Oversee daily front-of-house operations, ensuring excellent customer service at all times
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Manage, train, and motivate FOH staff, including servers, hosts, and bartenders
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Schedule staff and manage labor costs efficiently
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Liaise with kitchen and hotel management to ensure seamless communication
- Handle all ordering for the bar
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Handle guest feedback and resolve complaints professionally
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Ensure compliance with health and safety regulations
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Maintain cleanliness and presentation of the dining area
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Calculate tip outs for servers, bartenders, and hosts weekly
Assist with recruitment, onboarding, and performance reviews
Update POS Oracle Symphony when necessary
Requirements:
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Proven experience in a similar FOH management role, preferably in a hotel or upscale restaurant
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Excellent interpersonal and communication skills
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Strong leadership abilities and a hands-on management style
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Passion for hospitality and delivering outstanding service
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Knowledge of POS systems and reservation platforms
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Availability to work evenings, weekends, and holidays as required
Desirable:
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Hospitality or business management qualification
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First Aid and/or Food Safety certification
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Experience with events or private dining coordination
What We Offer:
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Competitive salary and performance-based bonuses
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Staff meals and Hilton discounts
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Opportunities for career development and training
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Supportive team environment in a well-established hotel
Salary: $20-$25/Hr.Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply Here: https://easyapply.co/a/7b8935dd-ec4e-4918-9ef5-5286d5d27716
