Looking for the best job EVER?
Foodnet Meals on Wheels is hiring a full-time Client Services Coordinator.
We are the only agency in Tompkins County serving older adults through home delivered meals, nutrition services and friendly safety checks every day! Are you an organized, detail-oriented, and community-minded professional who cares about the health of our senior neighbors? Join the team dedicated to the health of our most vulnerable neighbors.
As the successful Client Services Coordinator, you will:
To be a successful Client Services Coordinator, you need:
Interested? Send your resume and cover letter explaining your interest in the position to Aly Evans via email at aevans@foodnet.org or by mail to Foodnet Meals on Wheels, 2422 N Triphammer Road, Ithaca NY 14850.
Foodnet Meals on Wheels is hiring a full-time Client Services Coordinator.
We are the only agency in Tompkins County serving older adults through home delivered meals, nutrition services and friendly safety checks every day! Are you an organized, detail-oriented, and community-minded professional who cares about the health of our senior neighbors? Join the team dedicated to the health of our most vulnerable neighbors.
As the successful Client Services Coordinator, you will:
- Serve as a key member of the Foodnet Client Services team at the Triphammer Road location working Monday – Friday between 7:00 am and 3:30 pm. This is a 40-hour a week, non-exempt position without weekend or evening shifts.
- Answer client and caregiver phone calls and greet clients and visitors via email, phone and in person, and respond to inquiries about the organization and programs.
- Coordinate client intake processes and assist Registered Dietician by coordinating client home visits.
- Track and record meals and participation count in specialized databases and generate reports.
- Conduct driver client check-ins daily and record/report outcomes in designated databases.
- Assist as needed with distribution of daily route sheets, monthly menus and other client communications, coordinate printer/copier maintenance and maintain related supplies and orders.
- Lead and coordinate technical and/or confidential communication with both internal and external stakeholders, as needed.
- Prepare billing to providers and clients and follow approved cash handling procedures and accurately submit claims for reimbursements.
- Coordinate monthly staff meetings and ensure regular communication with Foodnet staff.
- Work with a fun, energetic group of individuals who are committed to assisting our senior neighbors live independently.
- Become an active participant in Foodnet’s commitment to creating a diverse and fully inclusive workplace that strengthens our organization and enhances our ability to adapt to change.
- Enjoy a collaborative and effective partnership with the Foodnet staff, Board of Directors, volunteers, Tompkins County Office of the Aging and other community agencies.
- Enjoy personal and sick time off, including 13 paid holidays in 2025, and a free Employee Assistance Program to encourage positive mental health for all employees and their dependents.
- Non-Exempt, hourly wage $20.00 per hour for 40 hours per week.
To be a successful Client Services Coordinator, you need:
- Skills or background related or a high school graduate equivalent. A college degree in a human service-related subject or senior services is welcome.
- More than two years of experience in a fast-paced human services administrative office, experience working with older adults, individuals with chronic illness or individuals living with physical, cognitive, intellectual, mental or developmental challenges is a plus.
- A valid NYS driver’s license with clean driving and safety record.
- A good sense of humor and ability to see good in others.
- An interest in social services, food security and senior health and making our community a better place.
- A collaborative and flexible work style and a willingness to communicate effectively as a part of a multifaceted and fun team.
- Food service experience is not required but is also welcome.
Interested? Send your resume and cover letter explaining your interest in the position to Aly Evans via email at aevans@foodnet.org or by mail to Foodnet Meals on Wheels, 2422 N Triphammer Road, Ithaca NY 14850.
