- Banishing criticism – by “leaning into” it with gusto
- Getting people on board with your schedules, your prices, and your boundaries
- Keeping arrogant, entitled customers from intimidating you
- Avoiding “trigger phrases”
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Grounding angry outbursts with the skill of a bomb squad
Customer Service Survival Kit: What t...
Date and Time
Wednesday May 15, 2013
9:00 AM - 12:30 PM EDT
Location
TC3 Main Campus, 170 North St, Dryden
Fees/Admission
Fee $169
Website
Contact Information
TC3.biz
Send Email
