Name:
Event at Family & Children's Service of Ithaca
Date:
October 8, 2013
Time:
9:30 AM - 12:00 PM EDT
Website:
http://www.wheretoturnithaca.org
Event Description:
Workshop offered by Family & Children's Service's EAP:
Everyone's Occupational Hazard: Dealing with Difficult People presented by Karen Fritz, LMSW
This workshop explores how to navigate tricky interpersonal waters in business relationships. Attendees will enhance their understanding of human behavior, difficult people and personality types. Attendees will also learn key communication and listening skills for handling conflict and difficult conversations.
Everyone's Occupational Hazard: Dealing with Difficult People presented by Karen Fritz, LMSW
This workshop explores how to navigate tricky interpersonal waters in business relationships. Attendees will enhance their understanding of human behavior, difficult people and personality types. Attendees will also learn key communication and listening skills for handling conflict and difficult conversations.