L.E.A.R.N. - Resolving Business Conflict with Confidence, by Gladys Brangman

Tompkins Chamber is proud to bring you a L.E.A.R.N. workshop:

Resolving Business Conflict with Confidence
Conflict in the workplace is inevitable—but it doesn’t have to be destructive. This interactive 90-minute Business Conflict Resolution Workshop is designed to equip professionals, entrepreneurs, and team leaders with practical tools to address, manage, and resolve conflict effectively.

Participants will explore the root causes of common business conflicts and learn how to navigate difficult conversations with confidence and clarity. Through real-world scenarios, role play, and guided discussion, attendees will develop strategies to foster respectful dialogue, build trust, and create solutions that support collaboration and productivity.

Perfect for small business owners, team leaders, HR professionals, and anyone committed to improving work relationships and outcomes.

Presented by Gladys Brangman, Founder & CEO, Business Leaders of Colors (BLOC)

As the Founder and CEO of Business Leaders of Colors, Gladys brings over 40 years of administrative and public service experience to the table. She has worked for the Tompkins County Office for the Aging, the New York State Energy Research and Development Authority (NYSERDA), Cornell University, and now Business Leaders of Colors (BLOC). Her business provides coaching and resources for business owners, entrepreneurs, consultants, and social justice leaders. Her network was created to level the playing field and create a cooperative space for commerce that serves the underserved business community. After becoming MWBE certified, and receiving training from New York State, Gladys’ desire is to help as many businesses as possible through the certification process. Her goal is to support and nurture business owners of colors throughout the region. Gladys is also the most recent, and much deserving, recipient of the Tompkins Chamber Noel Desch Person of the Year award.