Information Systems Desktop Specialist

 
Location: City of Ithaca, NY
Department: Public Information and Technology
Classification: Competitive
FLSA Status: Non-Exempt
Bargaining Unit:  Confidential
Salary:  $57,276
 
Position Description: This position is responsible for providing technical support for the computer hardware and software maintained by the City of Ithaca, and for assisting with data networking activities.  The incumbent is also responsible for training and assisting City staff in the use of City computer systems.  The work is performed under the general supervision of the Information Systems Manager with latitude allowed for the exercise of independent technical judgment in the performance of the work.  Does related work as required.
 
To view the complete job description, visit: Information Systems Desktop Specialist job description.
 
Minimum Qualifications:  Either:
 

1. Possession of a Bachelor's Degree in Computer Science, Information Systems, Network Engineering or a closely related field with similar course curriculum; or

 

1. Possession of an Associate's Degree in Computer Science, Computer Technology or a closely related field with similar course curriculum AND one (1) year of full-time paid experience, or its part-time paid equivalent, as a computer support specialist, network support specialist, microcomputer technician or equivalent position providing technical desktop computer and/or network support; or

 

1. Graduation from high school or possession of a high school equivalency diploma AND two (2) years of full-time paid experience, or its part-time paid equivalent, as a computer support specialist, network support specialist, microcomputer technician or equivalent position providing technical desktop computer and/or network support; or

 

1. Any equivalent combination of training and experience as defined by the limits of (A), (B) and (C).

 
Note:  College degrees must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education and/or U.S. Secretary of Education.  If an applicant’s degree was awarded by an educational institution outside the United States and its territories, the applicant must provide independent verification of equivalency.  A list of acceptable companies who provide this service can be found at https://www.cs.ny.gov/jobseeker/degrees.cfm.  Applicants are responsible for payment of the required evaluation fee.

Special Requirement:  Possession of a valid New York State Class D driver license or a valid driver license equivalent to a New York State Class D driver license at the time of appointment and maintenance of said license for the duration of employment.
 
Appointment Status and Exam Requirement:  This will be a provisional appointment pending the results of a civil service examination to be scheduled at a later date.  Permanent appointment will be dependent upon the candidate's exam score.
 
Residency Requirements:  There are no residency requirements for this position.
 
Benefits:  Refer to the Fringe Benefits webpage and Fringe Benefits for Confidential Employees.
 
Supplemental Information:
 

• Computers are available for use by appointment.  To schedule an appointment, contact the Department of Human Resources/Civil Service at (607) 274-6539 or by email to hrdept@cityofithaca.org.

 

• The City of Ithaca values diverse perspectives and life experiences. We encourage people of all backgrounds to apply, including people of color, women, LGBTQ+, veterans, people with disabilities, and those with lived experiences.

 

• The City of Ithaca is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and the NYS Division of Human Rights (NYS DHR) it is the policy of the City to provide reasonable accommodation when requested without causing an undue hardship. If accommodation is needed, please call (607)-274-6539 or by email to hrdept@cityofithaca.org.

 
Application Materials Required:
 

• City of Ithaca application
• Copy of college transcript
• Copy of driver license

 
Applications will be accepted until August 20, 2025.  Submit required application materials to:
 
Web site: https://ithaca-portal.mycivilservice.com
Attn: City of Ithaca
Human Resources Department
 
All applications must be submitted electronically through our online application program. We do not accept paper applications, faxed applications, e-mailed applications or photocopies of applications.
 
Ithaca is Gorges! We would love to have you on our team!
 

 
 
Issued: August 5, 2025