Job Summary:
Canopy by Hilton Downtown Ithaca is seeking a detail-oriented, dependable Night Auditor to join our front desk team. The Night Auditor is responsible for providing excellent guest service, balancing daily financial transactions, and ensuring a smooth transition between business days. If you thrive in a quiet, structured environment and enjoy both guest interaction and behind-the-scenes work, this role is for you.
Key Responsibilities:
- Greet and assist late-night guests with check-ins, check-outs, and room inquiries.
- Audit and balance hotel daily revenue reports, transactions, food and Beverage and POS systems
- Prepare and distribute daily reports for management
- Perform end-of-day procedures, including reconciling and posting accounts
- Monitor property security and guest safety during overnight hours
- Respond promptly to guest requests, complaints, or emergencies
- Complete front desk duties such as answering phones, processing payments, and maintaining records
- Ensure lobby and front desk areas are clean and organized
Qualifications:
-
Previous experience in hospitality, accounting, or front desk preferred
-
Strong attention to detail and math skills
-
Proficient with hotel management systems (e.g., Opera, PMS, PEP or similar) benefit but not required
-
Excellent customer service and communication skills
-
Ability to work independently and handle overnight responsibilities
-
High school diploma or equivalent required
Benefits:
-
Competitive hourly pay
-
Paid time off and holidays
-
Employee discounts on hotel stays
-
Health, dental, and vision insurance (for eligible employees)
-
Opportunities for advancement within our company
Baywood Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Apply Here
